Last Updated: November 2025

Welcome to Simple IT Solutions, Inc. (“we,” “us,” “our”). By accessing or using this website — sits-inc.com — you agree to the following Terms & Conditions. If you do not agree, please do not use this site.

1. Overview

This website provides information about our IT services and allows you to contact us for support, consultation, and project inquiries. All information on this site is provided for general guidance only.

2. Use of the Website

You agree not to misuse this website, including but not limited to:

• attempting to gain unauthorized access to systems or data

• interfering with site security or performance

• scraping, copying, or redistributing content without permission

3. Accuracy of Information

We make reasonable efforts to keep information current. However, we cannot guarantee that all content is free from errors, omissions, or outdated references. Services, pricing, and policies may change at any time.

4. Support Requests & Services

Submitting a form on this site does not guarantee service, availability, or response time. Support requests are reviewed during normal business hours. Existing customers will be prioritized. New customers may require an onboarding or discovery call before support is provided.

5. Payment Terms

Project work, monthly care plans, and support services must be paid for according to the written agreement, invoice, or proposal provided to you. Failure to pay may result in:

• suspension of services

• delayed project delivery

• termination of future support

6. Third-Party Tools & Integrations

We may recommend or configure third-party software such as Microsoft, Google Workspace, antivirus platforms, backup systems, etc. Licensing, performance, and uptime of those third-party services are the responsibility of that provider.

We are not liable for failures, outages, or data loss resulting from third-party systems.

7. Limitation of Liability

To the fullest extent permitted by law, Simple IT Solutions, Inc. is not responsible for:

• lost data

• business interruption

• indirect, incidental, or consequential damages

By using this site or engaging our services, you agree that our liability, if ever applicable, is limited to the amount you have paid us directly for the applicable service.

8. Privacy

Emails, submissions, or files you send through this website may be stored in order to respond to your inquiry. We do not sell personal information.

For more details, please see our Privacy Policy.

9. Intellectual Property

All text, graphics, branding, and layouts on this site are the property of Simple IT Solutions, Inc. unless otherwise stated. You may not copy or republish them without prior written permission.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina.

11. Contact Information

For questions about these Terms, email us at:
kevin@sits-inc.com