Last Updated: November 2025

Simple IT Solutions, Inc. (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use our website — sits-inc.com — or contact us through any form on the site.

1. Information We Collect

We collect information that you voluntarily submit, including:

• name

• phone number

• email address

• business name

• details regarding your IT request or project

• uploaded files or screenshots (for support submissions)

We may also collect basic usage data such as page views, browser type, or referring links to help improve site performance.

2. How Your Information Is Used

We use your information to:

• respond to inquiries

• provide estimates, quotes, or proposals

• deliver ongoing IT services and support

• improve the quality of our website and services

• maintain client records

We do not sell or trade your information to outside organizations.

3. Third-Party Systems

Some of the tools we use to deliver services are hosted by third parties (examples include email hosting, remote access tools, antivirus platforms, Microsoft, Google Workspace, etc.).

Data shared with those systems is governed by that provider’s Terms & Privacy Policies. We do not control third-party uptime, performance, or data handling.

4. Data Retention

We keep information only as long as needed for:

• communication/requests

• active projects

• record keeping / billing purposes

If you are no longer a customer, you may request that we delete non-critical personal data from our records.

5. Cookies

This website may use basic cookies or analytics to understand general usage trends. You can disable cookies in your browser at any time.

6. Security

We take reasonable steps to protect your information. However, no online system is ever 100% secure, and we cannot guarantee absolute protection.

7. External Websites

Our website may contain links to other sites. We are not responsible for the content, policies, or behavior of any third-party websites.

8. Changes To This Policy

We may update or modify this Privacy Policy at any time. The “Last Updated” date will always show the most recent version.

9. Contact

If you have questions about this Privacy Policy or how your information is handled, email us at:
kevin@sits-inc.com